I just read about this minisite that Devo put up a few days ago and tweeted it, but thought I ought to leave a permanent post about it and just give a little more detail. It’s a brilliant piece of online music marketing.
Why?
Well, it’s a perfect example of fan acquisition, engagement and selling. An object lesson in the mindset that you should have in the modern music business. Sure, Devo have label funding and this particular idea might be too expensive for you if you haven’t got their budget, but it’s the mindset that you need to learn from and the steps that you need to employ.
Have a look at the promo video that they have made for their ‘Devovision’ YouTube channel…….
…..and then go and take the test at the Devo song study site.
So, the site is there to help Devo get feedback from their fans to choose what tracks should be on their next album. But, it’s not just for that is it?
No.
When you’ve listened to and selected your favourite 12 tracks, you’re then asked to pick your favourite. Now, that information (data, if you must – but that makes it feel too clinical!) is obviously very valuable to begin with. Devo are finding out what their fans want on the record. That’s great for them as they can pick the record that most appeals to their fans. Remember that in the digital music age you are free to make music for your fans, rather than for radio or your record company bosses, but you need to know what they want.
However, what is also going on as you select tracks is that you are pre-selecting yourself as a future Devo album buyer. Not everyone – in fact, just a small percentage – but you’re now engaged in the debate and will, despite yourself, need to find out more when the record is released.
I bet that the track that most people select as their favourite is the lead single! Don’t you think?
The next bit is even better. So, you’ve picked your favourites and then you’re asked to give up your name, email address and location. We’re all used to giving this up for free music, but here we’re doing all the giving and not getting anything for free….but the humour in the site and the historical oddness of the band has helped us want to be part of the process. The request for additional thoughts and a photo (nothing rude, please!) all just adds to that sense of ‘Devo fan’ inclusion.
I’d have added a surprise bonus. When you click the final ‘Submit’ button, it would’ve been great to be taken to another page where you were thanked and maybe given a free download of a couple of tracks or a pre-order button for the album with a discount.
In online music marketing it’s essential to remember that your fans are ‘hottest’ to take action just when you’ve engaged them, usually by giving them something free, but here by giving them a sense of ownership and having some fun with them. That’s the time to sell them something or give them something else for free to cement their love of your band.
An unannounced bonus as a thank you would’ve made this perfect. And I’d have sent an email to each person who did the survey and signed up, immediately, saying ‘Thanks’ too.
So, what else do Devo get out of this?
Well, obviously, they’re building a very targeted list of fans and, in particular, as I said above, people who are pre-selecting themselves to buy the next record.
But, the minisite also engenders discussion and is newsworthy itself – thereby spreading across the internet and by word-of-mouth, bringing more people in to the site to learn about Devo. An idea like this is, by its very nature, inherently viral and will do more than just reach existing fans. It can even ready traditional offline media to be more interested in the band when the new record has its traditional release.
Devo have been no slouches when it comes to using the internet to connect with a pre-web audience from their original incarnation. But, because they were making records before all the online marketing techniques that bands are now using came in to play, they need to use all the tricks they can to dig up old fans and get them on to their email list.
It reminds me of the Led Zeppelin reunion concert a year or two ago. With no database of fans from their active years, the need to register your name, email address and location for the ballot for tickets for the only show, brought in a million fans in a matter of weeks. I wonder if that list will be used time and time again to market re-issue albums and merchandise to Zep fans?
So, have a look at the Devo song study site and see what you can learn from it to apply to your own efforts marketing your band and reaching your fans.
Let us know what you think by leaving a comment below.
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